2025 Cruiser's Choice Awards by reviewers

Everything about our cruise was arranged by BestPrice Travel. Mrs. Rosie Nguyen arranged a great tour; she was well-connected. We were happy with the selection of cruises and tour guides.

This is an unforgettable experience for 2025. We had a great time in Halong Bay.
The arrangement for the party… More Everything about our cruise was arranged by BestPrice Travel. Mrs. Rosie Nguyen arranged a great tour; she was well-connected. We were happy with the selection of cruises and tour guides.

This is an unforgettable experience for 2025. We had a great time in Halong Bay.
The arrangement for the party with nice food, a live band on the Ambassador Signature Cruise was unforgettable. The excursion to the caves, cycling around the village, and hiking on Cat Ba Island were exceptional. Less

My partner and I had an incredible time on our private three-day, two-night tour in Ha Long Bay. The boat was great, an ancient junk that transported us back in time; the meal was delicious; and our crew was fantastic. Mia, who assisted us with booking everything while we were still in California, was fantastic to deal with and guided us through the entire process. I highly recommend it!

Ms. Janet from BestPrice Travel arranged everything for our family of 3 tour that included a Halong Bay overnight cruise. The whole trip was perfectly organised with drivers and guides to take us smoothly. Janet checked in with us continuously to ensure all was going well.
I cannot recommend BestPrice… More Ms. Janet from BestPrice Travel arranged everything for our family of 3 tour that included a Halong Bay overnight cruise. The whole trip was perfectly organised with drivers and guides to take us smoothly. Janet checked in with us continuously to ensure all was going well.
I cannot recommend BestPrice Travel and Janet enough for their level of attention to detail, personal service, and great organisation!! We felt personally welcomed and looked after the whole time. We would love to return and highly recommend this company to other travellers wanting the small family tour experience. Less

One of the best cruise. My Uyen was great. I recommend thí cruise for everyone.

We spent three wonderful days in Halong Bay. The ship, the crew, and the room were all perfect.
The excursions were enjoyable, and our guide was excellent.
We also enjoyed the excellent cuisine. We had a great time afterward.
Thank you so much for your efforts.

Thanks to Alex and the crew for this superb cruise. Alex is very knowledgeable and helpful. Everything was perfect: tours, activities, karaoke, and food. The cabin was very clean and the bed was pleasant.
Overall, this is a wonderful cruise on Halong Bay. We had a great time!
A must-do! Highly recommend.

Mrs. Rosie Nhung organised the whole trip very efficiently and took care of everything for us, including transportation.
Everything worked like clockwork. Very nice.

My family and I have been to Halong Bay before, but we had a blast as a family this time around. Cindy ensured we had comfortable private vehicles at all times.

I’d recommend Cindy and her team at BestPrice Travel!

If you intend to do a private tour, I do recommend doing research on your interests… More My family and I have been to Halong Bay before, but we had a blast as a family this time around. Cindy ensured we had comfortable private vehicles at all times.

I’d recommend Cindy and her team at BestPrice Travel!

If you intend to do a private tour, I do recommend doing research on your interests and then crafting a rough itinerary yourself as a base! I felt like this guided my trip a lot more as I added on things along the way️. Less

I feel the service you offer may be classified as a Concierge Service, which means you are ready (at any time!) to answer questions or assist before and during the trip.
The boat ride was fantastic.

I wanted to provide some critical input on my recent cruise with Lotus. Overall, we had a terrific day, and I appreciate the crew's devotion and hard work. However, there was one area of the trip that I feel should be improved to make the experience better for all travelers.
On the second day of our… More I wanted to provide some critical input on my recent cruise with Lotus. Overall, we had a terrific day, and I appreciate the crew's devotion and hard work. However, there was one area of the trip that I feel should be improved to make the experience better for all travelers.
On the second day of our vacation, as we returned from a day trip, we spotted a huge number of new guests on board the ship. This group, which looked to account for approximately 80% of the new immigrants. While I realize that accommodating varied groups is part of the cruise experience, this specific circumstance presented some issues for both the crew and the current guests.
The staff worked hard to meet the increasing demand, but as predicted, it was a challenging assignment. The group's preferences, such as music selection and dinnertime changes, appeared to have an influence on others' experiences. Unfortunately, this resulted in a less-than-ideal atmosphere, especially for those of us who were already aboard. It was also clear that certain passengers in this group were less considerate of shared areas and activities, which hampered the enjoyment of other visitors.
While I appreciate the crew's best attempts to accommodate everyone, it did feel that the requirements of such a big group overshadowed the overall experience for the other guests. I understand that accommodating large groups is sometimes necessary, but I would recommend that the firm examine if it would be better for extremely large groups to book separate cruises to ensure that all passengers have a more balanced experience.
Again, I want to highlight that the staff performed admirably under tough circumstances, and I am grateful for their efforts. I'm giving my input in the hopes that it may be considered to improve the visitor experience on future sailings. Less