Verdure Lotus Luxury Cruise Halong Bay

I wanted to provide some critical input on my recent cruise with Lotus. Overall, we had a terrific day, and I appreciate the crew's devotion and hard work. However, there was one area of the trip that I feel should be improved to make the experience better for all travelers.
On the second day of our… More I wanted to provide some critical input on my recent cruise with Lotus. Overall, we had a terrific day, and I appreciate the crew's devotion and hard work. However, there was one area of the trip that I feel should be improved to make the experience better for all travelers.
On the second day of our vacation, as we returned from a day trip, we spotted a huge number of new guests on board the ship. This group, which looked to account for approximately 80% of the new immigrants. While I realize that accommodating varied groups is part of the cruise experience, this specific circumstance presented some issues for both the crew and the current guests.
The staff worked hard to meet the increasing demand, but as predicted, it was a challenging assignment. The group's preferences, such as music selection and dinnertime changes, appeared to have an influence on others' experiences. Unfortunately, this resulted in a less-than-ideal atmosphere, especially for those of us who were already aboard. It was also clear that certain passengers in this group were less considerate of shared areas and activities, which hampered the enjoyment of other visitors.
While I appreciate the crew's best attempts to accommodate everyone, it did feel that the requirements of such a big group overshadowed the overall experience for the other guests. I understand that accommodating large groups is sometimes necessary, but I would recommend that the firm examine if it would be better for extremely large groups to book separate cruises to ensure that all passengers have a more balanced experience.
Again, I want to highlight that the staff performed admirably under tough circumstances, and I am grateful for their efforts. I'm giving my input in the hopes that it may be considered to improve the visitor experience on future sailings. Less

We had an amazing time on our tour. Janet was excellent to work with from beginning to end. Her communication fosters trust, and I would strongly suggest the organization and Janet to anyone looking to do tours in Vietnam. Thank you.

We booked the cruise with the support of Mia Nguyen Bestprice. Mia could not have been more helpful, and the booking process went very smoothly. We were picked up from our hotel and driven to the tour in a very nice minibus. Once we arrived, the cruise manager Loi and the rest of the crew could not… More We booked the cruise with the support of Mia Nguyen Bestprice. Mia could not have been more helpful, and the booking process went very smoothly. We were picked up from our hotel and driven to the tour in a very nice minibus. Once we arrived, the cruise manager Loi and the rest of the crew could not have been more accommodating, from beginning to end, with all meals and activities scheduled for each day! Our room was amazing. The interior of the accommodation and the views we were fortunate enough to have were out of this world; we booked the suite room and were so glad we did! Mia was also sweet enough to check in during our trip to ensure that we were satisfied with everything! We would recommend that anyone schedule this cruise. Less

The staff is very friendly. But the internet is not operating properly and does not reach our room (front of the boat).

My family and I spent one night on the Verdure Lotus Luxury Cruise, and it was a great experience. Haley from Best Travel handled everything; we were picked up in a taxi from Hanoi and taken immediately to the boat; the experience on the boat was unparalleled; the food, activities, and crew were all fantastic. Haley then organized a bus to take us to Ninh Binh.