2025 Cruiser's Choice Awards by reviewers

Everything was wonderful, the staff was very lovely and chatty.
Only 1 suggestion, hot water was finished after 1 bath, then I had to shower with cold water.
Thank you for a wonderful experience.

We had a great time on the cruise. The conditions were excellent, and the cabin was very clean and comfortable.

Zoe, our travel planner from the agency, did a fantastic job arranging everything.

Thank you Zoe,
We liked it a lot. The ship and food were amazing. We had bad luck with the weather but still enjoyed it.
It was cold and raining. The day trip to the village was really cold. But nothing to do with you.
And we didn't like to trip to the Titop Island. It was so crowded. We didn't even… More Thank you Zoe,
We liked it a lot. The ship and food were amazing. We had bad luck with the weather but still enjoyed it.
It was cold and raining. The day trip to the village was really cold. But nothing to do with you.
And we didn't like to trip to the Titop Island. It was so crowded. We didn't even go up because there were so many people already standing and waiting to get up. The weather was bad so we stood there for 50 minutes in the cold and waited for the transfer back to the boat. Less

Thanks, Zoe. The trip has been great. We have done lots of activities.
We are leaving Heritage Cruise. We had a lovely time. It was beyond my expectations. They were welcoming and the services were excellent. I will write a great review for them and also for you, Zoe. You are attentive and detailed. And you are with my group the whole time. Making sure that we are good.

Harry, the food supervisor, was the trip's highlight. His service was excellent, and he went out of his way to help my travel mate when she had a headache. He deserves a gold star! Overall, the personnel performed admirably.
However, we found the Vietnamese coffee harsh and disagreeable.
Another improvement… More Harry, the food supervisor, was the trip's highlight. His service was excellent, and he went out of his way to help my travel mate when she had a headache. He deserves a gold star! Overall, the personnel performed admirably.
However, we found the Vietnamese coffee harsh and disagreeable.
Another improvement would be to offer more information on the bicycle tour to Viet Village in advance, such as the option of returning by buggy. Less

Ms. Mia from BestPrice Travel booked our unforgettable Catherine Cruise on Halong
Bay and organized our travel from the hotel to the bay.
Everything went smoothly and flawlessly! Mia was very professional, capable, friendly, and helpful.
The next time we need to book flights or cruises in Vietnam, we will surely contact her. We highly recommend Mia Nguyen.

We planned our entire vacation itinerary with Best Price Travel. My tour operator, Ma. Haley was fantastic, efficient, and professional.
The tours and transfers were smooth and effortless thanks to her. She made this vacation one to remember.
I can’t thank Best Price Travel and Ms. Haley for the unforgettable experience in Halong Bay.

The ultra-luxury ship's beautiful design captured us from the start, with sleek lines and tasteful furnishings that exuded exclusivity. Our evenings were filled with exquisite dining experiences that bordered on the dramatic, with each dish being a marvel. The compact setting made our couple's vacation… More The ultra-luxury ship's beautiful design captured us from the start, with sleek lines and tasteful furnishings that exuded exclusivity. Our evenings were filled with exquisite dining experiences that bordered on the dramatic, with each dish being a marvel. The compact setting made our couple's vacation feel like we'd rented our own private yacht. To be honest, we're still fantasizing about those sunsets on deck, champagne in hand, and feeling like royalty afloat on majestic waters. Less

The service was excellent and really customized. The cruise manager and their crew are extremely accommodating. No dull moments. The scene was incredible. Thank you for caring for us.

When I was looking to visit Vietnam, I reviewed a couple of travel agents and chose BestPrice Travel. They offered the best travel and tour options with various trips including the Halong Bay cruise.

The itinerary was emailed to me and Mrs. Moon was our point of contact, she often messaged me to ensure… More When I was looking to visit Vietnam, I reviewed a couple of travel agents and chose BestPrice Travel. They offered the best travel and tour options with various trips including the Halong Bay cruise.

The itinerary was emailed to me and Mrs. Moon was our point of contact, she often messaged me to ensure the trip was going smoothly.

I believe booking with a local company made this possible. Thank you Hang for making this a memorable experience. Less