Bestpricetravel.com vs. Bestpricetravel.com.au: Different Brand, Same Name - What Sets Them Apart?
To be clear, BestPriceTravel.com and BestPriceTravel.com.au are completely separate, independent businesses with no connection or affiliation. However, many customers confuse the two, leading to misplaced bookings, incorrect support requests, and misleading reviews. This article will clarify the differences to help customers avoid confusion and ensure they book with the right company.
Common Mistakes Between BestPriceTravel.com and BestPriceTravel.com.au
Although BestPrice Travel (BestPriceTravel.com) and BestPrice Travel Australia (BestPriceTravel.com.au) are completely separate in terms of legal status, locations, product lines and service quality, they are often mistaken for each other due to their similar names. Below are some common consequences of this confusion:
1. Mismatched Reviews & Expectations
Customers who booked with BestPrice Travel Australia (BestPriceTravel.com.au) sometimes expect the same service quality and reviews as BestPrice Travel, which has significantly higher ratings on review platforms. This can lead to misunderstandings regarding service expectations and customer experiences.
2. Booking & Payment Issues
Some travelers have mistakenly contacted BestPrice Travel regarding bookings made on BestPrice Travel Australia, and vice versa. Differences in pricing, policies, and services between the two entities may cause inconvenience.
3. Customer Support
Miscommunication Customers seeking support for a booking may reach out to the wrong company, leading to delays in resolving their issues. Support teams of both companies operate independently, so verifying the correct contact details is crucial.
4. Website & Domain Confusion
Some travelers assume that BestPriceTravel.com and BestPriceTravel.com.au are the same business, leading to incorrect policy and offering assumptions. Each company operates under its management and may have different terms and conditions.
How to differentiate Bestpricetravel.com and Bestpricetravel.com.au?
Despite their similar names, BestPriceTravel.com and BestPriceTravel.com.au are separate entities with distinct operations, services, and customer experiences. Below are the key differences to help travelers distinguish between the two:
1. Contact Info
Bestpricetravel.com | Bestpricetravel.com.au | |
Website | https://www.bestpricetravel.com/ | https://www.bestpricetravel.com.au/ |
Base | Vietnam | India |
Year | 2010 | N/A |
Hotline | +84 904 699 428 | 02 9160 4508 |
sales@bestpricetravel.com | support@bestpricetravel.com.au | |
Offices | Hanoi, Vietnam: 57 Tran Quoc Toan Street, Hoan Kiem District, Hanoi, Vietnam Australia: Suite 20.01 68 Pitt Street, Sydney NSW 2000, Australia HCMC, Vietnam: 21 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh, Vietnam Thailand: 314/1, 3rd Floor, Rama 9 Soi 17, Rama9 Road, Bangkapi, Huaykwang, Bangkok, Bangkok Cambodia: #0107, Wat Bor Road, Wat Bor Village, Sangkat Sala Kamreuk, Siem Reap, Cambodia USA: 3rd & 5th Floor, 718 South Hill Street, Los Angeles, California 90014, United States of America | 28-32 Maughan Street Wellington NSW 2820, Australia |
2. Brand Identity
BestPriceTravel.com uses white and orange as its main colors for logos, social media, and event designs. In contrast, BestPriceTravel.com.au uses black and red.
Bestpricetravel.com (left) and Bestpricetravel.com.au (right)
3. Tourism Services
Bestpricetravel.com, or BestPrice Travel is a licensed travel company offering tour packages and cruises across Southeast Asia to international travelers. We specialize in customized, flexible small-group tours in Vietnam (fewer than 20 guests), as well as Halong Bay and Mekong Delta cruises.
Meanwhile, BestPriceTravel.com.au operates as a booking platform for flights to and from Australia and India. In addition to flights, it offers accommodations, cruises, land tours, travel insurance, and car or coach rentals for these markets.
Bestpricetravel.com | Bestpricetravel.com.au | |
Core Product | Southeast Asia Tour Packages Halong Bay Cruise Mekong River Cruise | Flights Travel Insurance Coach/ car hiring |
4. Review
BestPrice Travel has established a presence on multiple review platforms, including TripAdvisor, Trustpilot, Google Business, and TourRadar. The company is highly recommended by thousands of international tourists, specifically:
- 5 out of 5 on TripAdvisor (3,601 reviews)
- 4.9 out of 5 on Trustpilot (451 reviews)
- 4.8 out of 5 on Google Business (438 views)
- 4.7 out of 5 on TourRadar (59 reviews)
BestPrice Travel review score on TripAdvisor, Trustpilot, and Google Business
On TripAdvisor, it has been recognized with the TripAdvisor Travelers’ Choice Award from 2014 to 2025 and holds a Certificate of Excellence. Additionally, BestPrice Travel was nominated for Best Online Travel Agency in Vietnam at the 2024 World Travel Awards.
BestPrice Travel Australia, operating under BestPriceTravel.com.au, is also listed on Google Business and Trustpilot, where it has received 3.6 out of 5 (457 reviews) and 2.9 out of 5 (229 reviews), respectively.
BestPrice Travel Australia reviews on TrustPilot and Google Business
Bestpricetravel.com | Bestpricetravel.com.au | |
TripAdvisor | 5/5 (3,601 reviews) | N/A |
Trustpilot | 4.9/5 (451 reviews) | 2.9/5 (229 reviews) |
Google Business | 4.8/5 (438 reviews) | 3.6/5 (457 reviews) |
TourRadar | 4.7/5 (59 reviews) | N/A |
FAQs
1. Can BestPrice Travel be trusted?
Yes, at BestPrice Travel, we take pride in being a trusted and reputable travel company. With top-quality services and exceptional customer support, we’ve earned recognition from major travel platforms and industry awards.
Discover more about us at BestPrice Travel: A Leading Travel Agency in Southeast Asia.
2. Does Bestpricetravel.com have a branch office in Australia?
Yes, BestPrice Travel (BestPriceTravel.com) has a branch office in Australia, located at Suite 20.01, 68 Pitt Street, Sydney, NSW 2000, Australia. However, please note that this branch is solely part of BestPrice Travel and has no affiliation with BestPrice Travel Australia or BestPriceTravel.com.au.
3. How can I reach Bestpricetravel.com.au in case of trouble?
Here are the contact details for BestPriceTravel.com.au:
- Address: 28-32 Maughan Street, Wellington, NSW 2820, Australia
- Website: https://www.bestpricetravel.com.au/
- Hotline: 02 9160 4508
- Email: support@bestpricetravel.com.au
Please note that BestPrice Travel is not affiliated with BestPriceTravel.com.au. Any issues related to this entity should be directed to their official contacts, as we are unable to assist with matters concerning them. Be sure to check the correct address and contact information before reaching out.
BestPrice Travel
Image sources: Internet