Tripadvisor traveler choice Traveler choice

Bestpricetravel.com vs. Bestpricetravel.com.au: Different Brand, Same Name - What Sets Them Apart?

February 28, 2025 - 180 views

To be clear, BestPriceTravel.com and BestPriceTravel.com.au are completely separate, independent businesses with no connection or affiliation. However, many customers confuse the two, leading to misplaced bookings, incorrect support requests, and misleading reviews. This article will clarify the differences to help customers avoid confusion and ensure they book with the right company.

Vietnam 03-03-2025 All Duration

Common Mistakes Between BestPriceTravel.com and BestPriceTravel.com.au

Although BestPrice Travel (BestPriceTravel.com) and BestPrice Travel Australia (BestPriceTravel.com.au) are completely separate in terms of legal status, locations, product lines and service quality, they are often mistaken for each other due to their similar names. Below are some common consequences of this confusion:

1. Mismatched Reviews & Expectations

Customers who booked with BestPrice Travel Australia (BestPriceTravel.com.au) sometimes expect the same service quality and reviews as BestPrice Travel, which has significantly higher ratings on review platforms. This can lead to misunderstandings regarding service expectations and customer experiences.

2. Booking & Payment Issues

Some travelers have mistakenly contacted BestPrice Travel regarding bookings made on BestPrice Travel Australia, and vice versa. Differences in pricing, policies, and services between the two entities may cause inconvenience.

3. Customer Support

Miscommunication Customers seeking support for a booking may reach out to the wrong company, leading to delays in resolving their issues. Support teams of both companies operate independently, so verifying the correct contact details is crucial.

4. Website & Domain Confusion

Some travelers assume that BestPriceTravel.com and BestPriceTravel.com.au are the same business, leading to incorrect policy and offering assumptions. Each company operates under its management and may have different terms and conditions.

How to differentiate Bestpricetravel.com and Bestpricetravel.com.au?

Despite their similar names, BestPriceTravel.com and BestPriceTravel.com.au are separate entities with distinct operations, services, and customer experiences. Below are the key differences to help travelers distinguish between the two:

1. Contact Info

  Bestpricetravel.com Bestpricetravel.com.au
Website https://www.bestpricetravel.com/  https://www.bestpricetravel.com.au/
Base Vietnam India
Year 2010 N/A
Hotline +84 904 699 428 02 9160 4508
Email sales@bestpricetravel.com  support@bestpricetravel.com.au
Offices

Hanoi, Vietnam: 57 Tran Quoc Toan Street, Hoan Kiem District, Hanoi, Vietnam

Australia: Suite 20.01 68 Pitt Street, Sydney NSW 2000, Australia

HCMC, Vietnam: 21 Bui Thi Xuan Street, Ben Thanh Ward, District 1, Ho Chi Minh, Vietnam

Thailand: 314/1, 3rd Floor, Rama 9 Soi 17, Rama9 Road, Bangkapi, Huaykwang, Bangkok, Bangkok

Cambodia: #0107, Wat Bor Road, Wat Bor Village, Sangkat Sala Kamreuk, Siem Reap, Cambodia

USA: 3rd & 5th Floor, 718 South Hill Street, Los Angeles, California 90014, United States of America

28-32 Maughan Street Wellington NSW 2820, Australia

2. Brand Identity

BestPriceTravel.com uses white and orange as its main colors for logos, social media, and event designs. In contrast, BestPriceTravel.com.au uses black and red.

Bestpricetravel.com and Bestpricetravel.com.au logos

Bestpricetravel.com (left) and Bestpricetravel.com.au (right)

3. Tourism Services

Bestpricetravel.com, or BestPrice Travel is a licensed travel company offering tour packages and cruises across Southeast Asia to international travelers. We specialize in customized, flexible small-group tours in Vietnam (fewer than 20 guests), as well as Halong Bay and Mekong Delta cruises.

Find The Best Tour At BestPrice Travel

Meanwhile, BestPriceTravel.com.au operates as a booking platform for flights to and from Australia and India. In addition to flights, it offers accommodations, cruises, land tours, travel insurance, and car or coach rentals for these markets.

  Bestpricetravel.com Bestpricetravel.com.au
Core Product

Southeast Asia Tour Packages

Halong Bay Cruise

Mekong River Cruise

Flights

Travel Insurance

Coach/ car hiring

4. Review

BestPrice Travel has established a presence on multiple review platforms, including TripAdvisor, Trustpilot, Google Business, and TourRadar. The company is highly recommended by thousands of international tourists, specifically:

BestPrice Travel reviews

BestPrice Travel review score on TripAdvisor, Trustpilot, and Google Business

On TripAdvisor, it has been recognized with the TripAdvisor Travelers’ Choice Award from 2014 to 2025 and holds a Certificate of Excellence. Additionally, BestPrice Travel was nominated for Best Online Travel Agency in Vietnam at the 2024 World Travel Awards.

BestPrice Travel Australia, operating under BestPriceTravel.com.au, is also listed on Google Business and Trustpilot, where it has received 3.6 out of 5 (457 reviews) and 2.9 out of 5 (229 reviews), respectively.

BestPrice Travel Australia reviews

BestPrice Travel Australia reviews on TrustPilot and Google Business

  Bestpricetravel.com Bestpricetravel.com.au
TripAdvisor 5/5 (3,601 reviews) N/A
Trustpilot 4.9/5 (451 reviews) 2.9/5 (229 reviews)
Google Business 4.8/5 (438 reviews) 3.6/5 (457 reviews)
TourRadar 4.7/5 (59 reviews) N/A

FAQs

1. Can BestPrice Travel be trusted?

Yes, at BestPrice Travel, we take pride in being a trusted and reputable travel company. With top-quality services and exceptional customer support, we’ve earned recognition from major travel platforms and industry awards.

Discover more about us at BestPrice Travel: A Leading Travel Agency in Southeast Asia.

2. Does Bestpricetravel.com have a branch office in Australia?

Yes, BestPrice Travel (BestPriceTravel.com) has a branch office in Australia, located at Suite 20.01, 68 Pitt Street, Sydney, NSW 2000, Australia. However, please note that this branch is solely part of BestPrice Travel and has no affiliation with BestPrice Travel Australia or BestPriceTravel.com.au.

BestPrice Travel Contact Button

3. How can I reach Bestpricetravel.com.au in case of trouble?

Here are the contact details for BestPriceTravel.com.au:

  • Address: 28-32 Maughan Street, Wellington, NSW 2820, Australia
  • Website: https://www.bestpricetravel.com.au/
  • Hotline: 02 9160 4508
  • Email: support@bestpricetravel.com.au

Please note that BestPrice Travel is not affiliated with BestPriceTravel.com.au. Any issues related to this entity should be directed to their official contacts, as we are unable to assist with matters concerning them. Be sure to check the correct address and contact information before reaching out.

BestPrice Travel

Image sources: Internet

Highlights of Vietnam from North to South 12 days
Highlights of Vietnam from North to South 12 days
9.4Excellent
USD $1,249 $999 /pax
Real Taste of Vietnam 13 days
Real Taste of Vietnam 13 days
9.5Excellent
USD $1,436 $1,149 /pax
Best of Vietnam and Cambodia 15 days
Best of Vietnam and Cambodia 15 days
9.5Excellent
USD $1,799 $1,439 /pax
Best of Vietnam: World Heritage Sites 15 days
Best of Vietnam: World Heritage Sites 15 days
9.6Excellent
USD $1,340 $1,099 /pax
Sale Support
"Traveling is our passion"
Let us help you plan an unforgettable trip!
Tailor-made your own trip

Questions & Answers

Ask a Question
whatsapp