Can BestPrice Travel Vietnam Be Trusted?

Having provided tourism services for nearly 14 years, BestPrice Travel is now one of the most common travel agencies in Vietnam and Indochina with thousands of tours, hotel rentals, and flight tickets provided. As customer satisfaction is the number one priority among our core values, we hope to bring you the most unforgettable journey in Vietnam and Indochina.

Why BestPrice Travel Vietnam Should Be Trusted?

1. Certificate of Excellence & TripAdvisor Traveler's Choice

TripAdvisor is a reputable and reliable travel website that provides information about tourist attractions, accommodations, tours, etc. It is also a community for well-traveled people to share their experiences and evaluate services in different sectors.

BestPrice Travel on TripAdvisor

Both Certificate of Excellence and Travelers’ Choice Award are based on comments and rates of travelers. The former is to honor big names in the field of tourism, restaurant and hotel services worldwide, while the latter is an annual award-giving organizations credit for the "Best of the Best" service quality, customer satisfaction, etc.

Certificate of Excellence and Travelers’ Choice Award are two significant milestones to any travel agency

With customer centricity, professionalism and strong work ethic, BestPrice Travel has five times earned the Certificate of Excellence since 2015 and won the TripAdvisor  Travelers’ Choice Award for the first time in 2023.

BestPrice Travel won the 2023 TripAdvisor Traveler’s Choice Award

Besides, BestPrice Travel has recently been nominated for Vietnam's Leading Tour Operator 2024 in the 31st annual World Travel Awards and achieved many other prestigious awards and certifications.

2. High rates in travel communities

Currently, BestPrice Travel is ranked #11 of 612 Boat Tours & Water Sports in Hanoi by TripAdvisor. Also on this platform, the company has received 3,043 reviews (updated in April 2024), over 90% of which are good reviews from travelers.

BestPrice is rated 5 out of 5 on TripAdvisor

Some of the most highly rated services of Bestprice Travel on TripAdvisor are:

• Hanoi Walking Foodie Tour by night (5 points/ 155 reviews) 
• Halong Bay Cruise 2 days 1 night from Hanoi included transfer (5 points/ 630 reviews)
• Day Trip to Halong Bay from Hanoi (5 points/ 72 reviews) 

On Trustpilot - another trustworthy platform, BestPrice Travel is also rated 4.9 out of 5.

BestPrice Travel on Trustpilot

The special thing is on both TripAdvisor and Trustpilot, there are countless shout-outs to our staff for their enthusiastic support and efficient problem-solving, which once again proves our customer-oriented approach and professionalism.

Customer service is always top priority at BestPrice Travel

3. Partnership all over Indochina

BestPrice Travel provides tourism products such as flight tickets, accommodation rentals, and tours not only in Vietnam but within Indochina (Cambodia, Laos, Thailand) as well. To ensure the best deals and greatest convenience for our customers, we have developed a partnership network throughout the area. 

Below are our partners in Vietnam, Laos, Cambodia, and Thailand: 

Hotels:

Cruises: 

• Orchid Cruises
• Athena Group
• Paradise Cruise
• Pelican Cruises
• Big Bay Group 
• Heritage Line
• Pandaw
• Aqua Mekong
• Mekong Princess
• Rivages de Monde

Airlines:

4. Participation in big tourism events

Besides its widespread network of partners, BestPrice Travel has recently participated in many events held by international and regional tourism organizations, including ITB Berlin (Internationale Tourismus Börse) - The world's largest tourism trade fair, ITB Asia, Ho Chi Minh City Tourism Week, Vietnam International Travel Mart, etc.

BestPrice Travel at ITB Singapore 2023

BestPrice Travel at ITB Berlin 2024

BestPrice Travel Guarantee for tourists

Our vision is to become Asia's leading travel agency. Therefore, we always strive for the best experience with professional, dedicated staff and a strong, reliable online system, which is shown in our below guarantees.

Overview of BestPrice Travel’s guarantee for customers

1. True Value at The Best Price

In BestPrice Travel, all services are always ensured to provide you with true value and the best price. This means that every customer could get equally or even more than what they pay. 

2. Quality Guarantee

Customer experience is the top priority in our core values. In order to provide you with the highest-quality services, we effortfully establish and maintain our connections with top-tier companies in hotel, cruise, and local suppliers. 

3. Money Back

On experiencing our services, you will not have to worry about the Money Back Guarantee. It is because we always commit to our customers’ rights. In the event of unexpected situations or problems, you can get a refund as soon as possible. 

4. 24/7 On-Spot Support 

We will be available for you during your whole trip (24 hours per day, 7 days per week), so you will not have to worry about the details of the trip: we will take care quickly and effectively. For anything you need, do not hesitate to contact us, as we would always be available to support.

5. Fast Payment Method

For payment methods, you can choose one among the following ways. Therefore, the payment process will not take you long. 

• Credit cards (Visa, Mastercard, JCB) through a secure online payment gateway
• Bank transfer
• Direct payment at BestPrice Travel’s office
• Paypal

What does BestPrice Travel offer?

Currently, BestPrice Travel is providing tours, hotel & cruise bookings, flight & transportation, and other services for inbound tourists visiting the Indochina region, including: 

• Halong Bay Cruises
• Mekong Cruises
• Myanmar River Cruises
• Vietnam & Indochina Tours
• Flights & transfer

For visa, hotel & accommodation services, please go to our home page for more details.

How to avoid scams on booking Indochina trips?

To avoid scams on your trip to Vietnam, the optimal way is to opt for trustworthy travel agencies. Besides, instead of booking separate services, you should choose package tours that include flight tickets, hotel rentals, tours, etc. for better guarantee, price, and convenience. 

>> You should find more detailed information about scams and ways to deal with them at Most Common Travel Scams to Avoid in Vietnam. 

In conclusion, for over 13 years of operation, BestPrice Travel has acquired an excellent reputation for professional services, true value, and reasonable prices for global tourists. Therefore, if you are planning to visit Vietnam in the future, we are always available to support you.

Duc Anh Tran

Image Source: Internet