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How you can check-in in train stations in Vietnam with your E-ticket?

February 26, 2024 - 927 views

There are many ways to get around Vietnam. A road trip is a lot of fun, flying is fast, and railway gives you a great experience: observing Vietnamese people, trying the food on the different train stops, buying souvenirs from the windows, having a breathtaking view along the way from rice paddy fields to the beautiful coastline, etc Using e-ticket for the train instead of the normal ticket makes the trip even more enjoyable. Let see why.

Vietnam 26-04-2025 All Duration

Traveling by train is popular in Vietnam and it even becomes more convenient if you use the Vietnam Railway e-Ticket. However, there is still something new even if you used trains in other countries. This article will help you to learn more about this kind of ticket: How you can check-in in train stations in Vietnam with your E-ticket. Hope that you enjoy your train trip if you have a chance to use it.

How you can check-in in train stations in Vietnam with your E-ticket

Customer with Vietnam Railway e-Ticket

Vietnam railway map

Vietnam railway map

What is the Vietnam Railway e-Ticket?

A Vietnam Railway e-Ticket is an electronic version of the paper ticket. You can print the ticket in color or black and white to get on the train. Using an e-ticket is convenient because you can reprint it if you lose it. Moreover, it saves your time because you do not need to wait for the train ticket to arrive via courier or post; or queue at the station to collect or exchange it. A Railway e-Ticket is strictly personal and non-transferable. A Vietnam Railway e-Ticket includes below information:
1. Ga đi – Ga đến: Name of train station departure – name of train station arrival
2. Tàu/ Train: Train code
3. Ngày đi/ Date: Departure date
4. Giờ đi/Time: Departure time
5. Toa/Coach: Coach number (Train have many coaches – Coach have seat coach; coach have many cabins of hard bed & coach has many cabins of soft bed)
6. Chỗ/Seat: Seat number
Ngồi mềm: Soft Seat
Nằm khoang 6 điều hoà T3: Hard Bed-Top Bed
Nằm khoang 6 điều hoà T2: Hard Bed-Middle Bed
Nằm khoang 6 điều hoà T1: Hard Bed-Bottom Bed
Nằm khoang 4 điều hoà T2: Soft Bed-Top Bed
Nằm khoang 4 điều hoà T1: Soft Bed-Bottom Bed
7. Thông tin hành khách: Passenger information
Họ tên/Full name
Giấy tờ/passport
Loại vé/Ticket:

How you can check-in in train stations in Vietnam with your E-ticket

Vietnam railways e-ticket sample

Vietnam Railways and private railway companies New Livitrans Express and Violette Train use e-ticket which can be sent to your email, ready to print and present when boarding the train. While other private railway companies such as Victoria Express, Fanxipan Express, King Express, Orient Express, Sapaly Express, Chapa Express, and Saigon Golden Train, or international railway service Hanoi-Nanning-Beijing use a voucher which is also sent to your email. You then need to collect the physical ticket at the station before boarding the train.

How to book the Vietnam Railway e-Ticket with the Vietnam railway?

Please follow these steps:
Step 1: Choose the route, travel date, number of passengers on the home page that you wish to purchase and click “search” to continue your booking.
Step 2: The next page will show all train names, departure and arrival time, type of tickets, and ticket prices. Please select which one you prefer then click “Continue” to move to the next page.
Step 3: Review your purchase information and full fill all required information then click “Continue” to move to the payment page.
Step 4: Please use your credit card to pay for your ticket. Once it’s done you’ll receive a notification email from us. Kindly wait for your booking confirmation or e-tickets to be sent to your registered email.

How you can check-in in train stations in Vietnam with your E-ticket

Hanoi train station, one of the major stations of Vietnam Railways

How to use the Vietnam Railway e-Ticket?

Boarding procedures are subject to many variables such as station, staff, time of day, etc. It follows these steps
Step 1: Print the e-Ticket out. It can be in color or black and white.
Step 2: Bring your passport with you and be at the station at least 30 minutes before departure
Step 3: Show the conductor your e-ticket and passport to access the platform. If all the information is correct, you will be allowed to get on the train. Please keep the ticket all the time during your trip because the conductor will scan it at other times onboard.

How you can check-in in train stations in Vietnam with your E-ticket

Cabin on train

Cancellation policy

If you need to cancel the train, please see the cancellation policy below:
This cancellation policy is for Thong Nhat trains (the most popular train in Vietnam for the route from Hanoi to Ho Chi Minh), other trains can be different.
1. 30% cost of the ticket will be charged in case of cancellation or amendment after e-ticket (Thong Nhat trains) or booking confirmation (Sapa trains) issued.
2. 50% cost of the ticket will be charged in case of cancellation or amendment made 5 days before the departure date.
3. 100% cost of the ticket will be charged in case of cancellation or amendment made within 3 days before the departure date.

Some tips for Vietnam Railway e-Ticket

- Book the ticket at least one week before your travel date during the normal season and book your ticket as early as possible for the high season.
- The final ticket price you paid is inclusive of tax, fee and 20kg checked baggage for each passenger.
- Don’t forget your IDs or passport
- Take care of your belongings
- Pack food and drinks in advance (optional)

How you can check-in in train stations in Vietnam with your E-ticket

Train along Hai Van pass


Using an e-ticket is undoubtedly quick, convenient, which makes you train trip hassle-free. Join with us on the train trip from the north to the south of Vietnam on Along Vietnam by Train 15 days or other parts of Vietnam by emailing us.

Jenny Tran

Image source: Internet

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